Shipping policy

Shipping Policy

Thank you for shopping with us! Below, you’ll find details about our shipping methods, costs, and timelines.

Shipping Options & Delivery Times

We offer the following shipping methods:

- Standard Shipping: Estimated delivery in 5-7 business days

- Express Shipping: Estimated delivery in 2-3 business days

- International Shipping: Estimated delivery varies by destination, typically 7-14 business days

Processing time is typically 1-2 business days before orders are shipped.

Shipping Costs

Shipping fees are calculated based on order weight, destination, and shipping method selected at checkout.

- Standard shipping: Flat rate or free shipping over $X

- Express shipping: Calculated at checkout

- International shipping: Calculated at checkout based on location

Tariffs, Duties & Taxes

For international orders, additional fees may apply:

- Tariffs: Depending on the country’s trade regulations, some imported items may incur tariff charges.

- Duties & Taxes: Customs duties or import taxes may be charged by the destination country. These fees are the responsibility of the customer and vary based on the destination and item value.

We recommend checking your country’s import rules before placing an order to avoid unexpected costs.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

Shipping Restrictions

We do not ship to P.O. boxes, military addresses (APO/FPO), or certain restricted locations.

Lost, Damaged, or Delayed Packages

If your order is delayed, lost, or arrives damaged, please contact our support team at crookapparelllp@gmail.com, and we’ll assist you in resolving the issue.